Effective Date: [05/26/2025]
Groov Club (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or use the Groov Club platform, including our website, mobile apps, and any related services (collectively, the “Platform”).
By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide:
- When you create an account (as a Service Provider or Client)
- When you list or book services
- When you contact support or communicate through the platform
Examples include:
- Name, email, phone number
- Service details and descriptions
- Billing and payment information
- Photos, videos, ratings, and reviews
b. Information Automatically Collected:
- IP address and device information
- Usage data, pages visited, clicks, and interactions
- Location data (if enabled by the user)
2. How We Use Your Information
We use your information to:
- Operate and improve our platform
- Facilitate service listings and bookings
- Process payments securely
- Communicate updates, promotions, and service alerts
- Enforce our Terms of Use and protect our community
3. How We Share Information
We do not sell your personal information. We may share data with:
- Payment processors (e.g., Stripe)
- Customer service providers and analytics partners
- Law enforcement or legal entities when required
Reviews, ratings, and public service profiles may be visible to other users.
4. Your Relationship with Service Providers
Groov Club is a technology platform that connects clients with independent service providers and businesses.
Important Note:
- We do not own, employ, or directly control any of the service providers or businesses that list on our platform.
- Each provider or business is an independent entity responsible for the services they offer.
- Any agreements, disputes, or claims related to services booked through the platform are solely between the client and the provider or business involved.
We encourage both clients and providers to communicate clearly and use the platform’s review, messaging, and rating systems to maintain trust and transparency.
5. Your Rights & Choices
You may:
- Update or delete your profile
- Opt-out of marketing emails
- Control location data settings in your device
- Request data access or deletion by contacting us at: [Insert Contact Email]
6. Data Security
We take appropriate technical and organizational measures to protect your data. However, no online platform can guarantee complete security. Use strong passwords and remain vigilant.
7. Children’s Privacy
Groov Club is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Effective Date.” Continued use of the Platform after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Groov Club
Email: genibusiness@icloud.com
Website: https://groovclub.us